Terms of Use
IMPORTANT NOTICE TO ALL USERS OF NATIONAL BANK OF CANADA’S (the “BANK”) WEBSITE
For the purposes hereof, the Bank designates National Bank of Canada, its subsidiaries and entities in its group. When the complete name National Bank of Canada is used in any paragraph of these terms, only this specific entity is targeted.
When using the Bank’s website (the “website”), you accept the terms of use described herein, which are subject to change without notice. Furthermore, you agree to consult these conditions of use from time to time and acknowledge that continuing to use the website means you have accepted any changes that could have been made.
Governing legislation
This website will be governed by and construed in accordance with the laws of Canada and the applicable laws of the Province of Quebec, without giving effect to any principles of conflicts of laws. Any litigation, dispute or claim arising from or relative to the use of this website shall be subject to the jurisdiction of the courts of Quebec and you accept henceforth to be submitted to the exclusive jurisdiction of the courts of Quebec in this respect.
Responsibility of the user
laws in effect and the Bank’s security standards, which are described under ABCs of Security.
Accessing and using the website
The Bank cannot guarantee that the site will be accessible at all times, without interruption, and that it will be free of errors. The Bank cannot be held liable towards you or anyone for any damages that could result from the inaccessibility of the website or from any difficulties you might experience accessing or using the website due to, in particular, an interruption to the service, a network failure, the malfunction of any computer hardware or software, any faulty, incomplete, incomprehensible or deleted transmission, brought to its attention or not.
The Bank reserves the right to suspend at any time, without warning, full or partial access to the www.nbc.ca website or to stop uploading information. In such case, you agree to indemnify and hold the Bank harmless from any liability related to damages that could result from such an initiative.
Contents
The contents of the website are provided for information purposes only, unless otherwise stated. This content does not constitute an offer to purchase or sell the Bank’s products or services or solicitation on behalf of the Bank or its authorized third parties. Bank products and services that may be of interest to Canadian residents are not all offered in all provinces of Canada; they are generally available in regions where they may be legally offered for sale. Furthermore, eligibility for these products and services is subject to the terms and conditions established for each of them.
The contents of this website must not be interpreted, considered or used as if it were financial, legal, fiscal, or other advice. The Bank will not be liable for any damages that you may incur from such use.
The information contained in this website is the property of National Bank of Canada and may not be reproduced, in whole or in part, unless for your personal use. In all other cases, you must obtain prior consent from National Bank of Canada before reproducing any contents of this site.
Transaction services
You may carry out transactions via this website with National Bank of Canada for certain specific financial products and services. At present, some Internet banking services offered by National Bank of Canada are available, as are certain services offered by some subsidiaries or entities of the group. These services are governed by agreements and specific rules, which you should familiarize yourself with by visiting the appropriate pages of those sites or by obtaining a copy from a National Bank branch, as applicable. If you have signed up for these transaction services, these terms of use apply concurrently to the agreements and specific rules that govern them, unless they are incompatible, in which case the agreements and specific rules take precedence.
Internet Banking Solutions
If you carry out transactions with the Bank via Internet Banking Solutions, you alone must make sure that all user codes, access card numbers and passwords used on the site are protected. The Bank cannot be held liable for any damages that you may suffer due to the unauthorized or illegal use of the user code(s), access card number(s) or password(s) or your failure to ensure the secure and confidential nature of the transactions.
Please consult the Agreement Governing the Use of Automated Services and Electronic Banking Solutions and the ABCs of Security for more information.
Confidentiality and security
The Bank complies with the legislation governing the protection of personal information. In addition, it uses the latest encryption techniques to guarantee the confidentiality of the information exchanged with you via Internet Banking Solutions. The Bank, however, cannot protect information exchanged when the website is accessed via a non-secure platform and/or in a public location, which could endanger the confidentiality of your personal information. The Bank cannot be held liable for any damages you may incur under similar circumstances. Please consult the ABCs of Security for more information on this topic.
Communications via e-mail are not secure or confidential. They can be lost or intercepted, in much the same way as communications via other means (for example, cellular phone, post office mail). The Bank cannot be held liable for any damages that you may incur from any exchange of e-mail or electronic messages, between you and the Bank.
In general, you alone are responsible for ensuring the protection and safekeeping of your data and computer platforms/devices.
Accuracy and changes in information on our website
Even if the Bank does not guarantee that the information is exact, compliant or complete, the data and information contained on the website that comes from the Bank and other sources are believed to be reliable when posted. Despite its best efforts, however, the Bank cannot guarantee that the information is exact or complete, free from errors or omissions or that it is up to date at all times. For example, financial information (exchange rates, interest rates and other information of that nature) is considered reliable when it is posted on the website, but posting this information is not a guarantee that it is reliable when you consult the website. The Bank is in no way required to update this data and information.
The data and information available on this site may be changed, moved or deleted without notice.
Trademarks
Certain names, words, titles, phrases, graphics, logos, icons or designs used in this website may be trademarks of the Bank or of third parties who are authorized users. Certain trademarks are registered in Canada and/or other countries. However, use of these trademarks on this website does not necessarily mean that a licence of any kind has been granted. The ® and TM symbols designate registered trademarks and other trademarks respectively.
Precautions to be taken before downloading and installing software
If you choose to access a software program through one of the links offered on this site, you are responsible for taking the necessary precautions to detect and destroy possible viruses and for making sure that the software is compatible with your computer. You must also make sure that you have up-to-date backup copies of the entire contents of your hard disk before installing software downloaded from the website.
The Bank cannot be held liable by you or anyone else for any damages or losses that could be caused, directly or indirectly, in whole or in part, from downloading any internet page or software and from sending any information when using the site.
Hypertext links
The fact that the website offers links to other websites on the Internet does not mean that the Bank endorses or approves the contents of these sites or the products, services or publications that may appear on them. The content available via these hypertext links is not subject to the Bank’s policies. Linking to any other site is at your sole risk.
Limitation of liability
In general and without limiting the specific cases of limitation of liability mentioned above, the Bank cannot, notwithstanding any provisions to the contrary, be held liable by you or anyone else for any damages whatsoever that may result from or be related to the site and/or its contents, particularly, without limiting the generality of the foregoing, to their access, their use, the inaccessibility of the website, their unusable nature, the inaccuracy of its contents or the loss of data or information, even if the Bank has been informed of the possible occurrence of these damages.
Miscellaneous
Should any paragraph of these conditions be declared or ruled as illegal, unenforceable or null and void by a court of competent jurisdiction, the other paragraphs will remain valid and will continue to apply within the limits permitted by law.
© 2010 National Bank of Canada
The information available on this website is protected under the copyright laws of Canada and other countries, as applicable. This information may also be the property of other parties other than the Bank.
Please direct any request for authorization with respect to copyrights to:
National Bank of Canada
Marketing and Public Affairs
Corporate Image
600 de la Gauchetière West
Montreal, Quebec
H3B 4L2
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